Crisis Management
It is critical for an organisation to have a crisis management plan in place. By developing and implementing a well defined crisis response and management program, business leaders can mitigate the potentially disastrous effects of an incident.
Case Study
Salamanca was asked to undertake a Crisis Management Plan for a major US NGO client. The task was to develop a Corporate Headquarters Crisis Management Plan to compliment regional crisis management planning already under way. SRM deployed a consultant to Washington DC to:
- Understand the operating model of the business.
- Evaluate existing crisis management procedures.
- Interview key stakeholders within the headquarters.
- Produce a draft crisis management plan to the board.
- Drive the implementation of the ratified Crisis Management Plan.
As a result, the client now has a comprehensive Crisis Management Plan for their headquarters, enabling them to deal effectively with incidents as they occur across the wider international organisation.
+44 (0)20 7495 7070
